Bespoke Property Management Services
Red Brick Management offer residential property management services across Hertfordshire and the wider Home Counties, supporting clients with the practical, financial and regulatory responsibilities involved in managing residential developments.
From our Stevenage office, we manage a portfolio of over 250 properties across the region on behalf of Residents Management Companies (RMCs), freeholders, property owners, investors and developers, while also working with other property professionals where required.
Rather than offering a fixed package, we tailor our service around the individual development and the responsibilities our client needs us to manage. This can include everything from day-to-day maintenance and contractor coordination to service charge administration, compliance, insurance and longer-term project planning.
Our clients also benefit from fixed yearly management fees, flexible rolling contracts, qualified and experienced property managers, professional indemnity insurance and access to a 24-hour emergency service for urgent out-of-hours matters.
Contact us to arrange a free, no-obligation quotation and discuss how we can support the ongoing management of your property or development.
Residential Property Management Built Around Your Development
We understand that no two residential developments operate in quite the same way. The age and type of property, lease structure, communal facilities, maintenance history and expectations of residents can all affect what is required from the managing agent.
Our role is to understand those requirements and put the right level of support in place. At the start of an instruction, we review the development, discuss priorities with the client and establish how responsibilities should be managed going forward.
From there, our property managers oversee the various strands of the development’s operation, keeping communication clear between clients, residents, contractors and other advisers while ensuring routine tasks and longer-term requirements continue to move forward.
Our Property Management Services
Our residential property management services can cover the following areas.
Property Maintenance and Site Management
The upkeep of communal areas is a central part of effective property management. We arrange routine inspections, planned maintenance and reactive repairs, as well as cleaning, gardening and grounds maintenance where these form part of the development’s requirements.
We can also source and appoint suitable contractors, coordinate access, monitor work and follow up where further action is needed. Urgent issues arising outside normal office hours can be reported through our 24-hour emergency service.
Find out more about our property maintenance services.
Financial Management
Clear financial administration helps clients understand what is being spent, what needs to be budgeted for and how service charge funds are being managed.
We can prepare annual service charge budgets, issue demands, maintain financial records, monitor expenditure and assist with arrears. Where relevant, we can also support the administration of reserve or sinking funds for future expenditure.
Our management fee is agreed as a fixed yearly cost rather than being linked to a percentage of the service charge.
Read more about our property financial services.
Facilities and Contractor Management
Many developments rely on multiple contractors and service providers to keep communal areas and shared equipment running properly. We coordinate these arrangements on behalf of our clients, helping to ensure servicing, maintenance and attendance are organised when required.
Depending on the property, this may involve lifts, access systems, communal utilities, fire-safety equipment, cleaning contracts, landscaped areas and other shared facilities.
Further information is available on our facilities management services.
Compliance and Insurance
Property owners and management companies have a range of legal and regulatory responsibilities to consider when managing residential developments.
We help coordinate relevant assessments, inspections, records and follow-up actions, including requirements relating to health and safety, fire safety and communal areas. We can also support clients with the administration of appropriate buildings and associated insurance cover.
Learn more about our compliance services and property insurance services.
Major Works and Property Projects
Larger repairs and planned works require a different level of coordination from routine maintenance.
Where significant projects are needed, we can assist with preparing scopes of work, obtaining quotations, appointing contractors and monitoring progress through to completion. Where the relevant thresholds and lease provisions apply, we can also support clients through the Section 20 consultation process.
Find out more about our property project management services.
Property Management for Different Types of Developments
Our property management and services are suitable for a broad range of residential settings, from individual apartment blocks and mixed-tenure schemes to freehold estates and new developments moving towards completion or handover.
Some developments may require a more specialist management approach. Further information is available on our block management services and estate management services.
We also work with a varied client base across the property sector. Visit our Who We Work With page for more information.
Why Choose Red Brick Management?
Managing residential property well depends on experience, consistency and an understanding of the different responsibilities that sit behind the day-to-day running of a development.
Red Brick Management brings more than 40 years of combined property management experience to a portfolio of over 250 properties across the Home Counties. Our team undertakes recognised professional training and qualifications, helping us provide informed support across maintenance, finance, compliance and wider property management matters.
Clients also benefit from:
- A tailored service structured around the individual development
- Fixed yearly management fees rather than percentage-based charges
- Rolling contracts, usually with a one-to-three-month notice period
- 24-hour support for urgent out-of-hours issues
- £1 million of professional indemnity insurance
- A dedicated team operating from our Hertfordshire head office
Further details about our approach can be found on our property management benefits page.
Considering a Change of Property Management Company?
There are many reasons why clients decide to review their existing property management arrangements. Communication may have become inconsistent, maintenance issues may be taking too long to resolve, expenditure may lack clarity or there may be little planning for future works.
If you are considering a change, we can review the current position with you and discuss what you would like to improve. Where Red Brick Management is appointed, we can then liaise with the outgoing agent and help organise the transfer of the relevant property, financial and contractor information.
We can also support clients appointing a managing agent for the first time or preparing for the handover of a newly completed development.
Request a Free Property Management Quotation
If you would like to discuss the management of your residential property or development, our team can talk through your requirements and provide a free, no-obligation quotation.
Call our Stevenage office on 01438 303333, email info@redbrickpm.co.uk, or complete our online enquiry form.
